Refund Policy

• Eligibility: Refunds are applicable only if the product is defective/damaged or not delivered.
• Request Period: Refund requests must be raised within 7 days of delivery.
• Processing Time: Refunds will be processed within 5–7 business days after product inspection/approval.
• Mode of Refund: Original payment method (UPI, Card, Wallet, etc.).
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Return Policy

• Eligibility: Product can be returned only if unused, undamaged, and with original packaging.
• Request Period: Returns must be initiated within 7 days of delivery. • Return Shipping: In case of wrong/damaged product, we will bear the shipping charges. Otherwise, customer bears the return shipping.
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Replacement Policy

• Eligibility: Free replacement will be provided if the product delivered is damaged, defective, or incorrect.
• Request Period: Replacement request must be made within 7 days of delivery.
• Processing Time: Replacement product will be Delivered within 5–7 business days after return pickup.
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Shipping Policy

• Processing Time: Orders are processed within 1–2 business days after payment confirmation.
• Delivery Time: Standard delivery takes 5–7 business days within India. Remote locations may take longer.
• Shipping Charges: Calculated at checkout based on order value and delivery location.
• Tracking: Customers will receive tracking details via SMS/email once shipped.
• Delays: We are not responsible for delays caused by courier partners or natural events.

Contact Us

For cancellations, returns, or refund requests, please contact us:

PIPE DUKAAN
Email: shaktikantmohanty@gmail.com
Phone: +91-9438555099
Address: Ground, Khatian No. 79/345, Plot No. 259/1081, Palai Niwas, IDL Plant Road, Beside Kali Mandir, Sonaparbat, Rourkela, Sundargarh, Odisha, 769016